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Privacy Policy

Who We Are

FleetSmarts (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our app or visit our website at https://get.fleetsmarts.net/.

By using FleetSmarts, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

 

    • Contact Information: Name, email address, phone number, and mailing address.

    • Identifiers: User ID, device ID, and other unique identifiers.

    • Location Data: We collect and use your precise location while the app is running to provide core features, enhance app functionality, and improve your user experience.

    • User Content: Communications, support messages, and other information you submit.

    • Usage and Analytics Data: App usage data, product interaction, search history, and other analytics to understand how our app is used and to improve our services.

    • Cookies and Tracking Technologies: We use cookies and similar technologies to manage user sessions and track usage for analytics and personalization.

2. How We Use Your Information

We use the information we collect to:

 

    • Provide, operate, and maintain the FleetSmarts app and website.

    • Enhance your user experience and personalize app functionality.

    • Track user location for features that require it and to provide better service and analytics.

    • Communicate with you, including via your phone number or email, for support, service updates, and account management.

    • Analyze trends, usage, and activities to improve the app’s performance and features.

    • Ensure the security and integrity of our systems and services.

3. Sharing and Disclosure

 

    • We do not share your mobile information or location data with third parties for marketing or promotional purposes.

    • Your personal data may be disclosed:

       

        • To service providers assisting us in operating the app and website, under strict confidentiality agreements.

        • When required by law, legal process, or to protect the rights and safety of FleetSmarts, our users, or others.

    • Text message originator opt-in data and consent will never be shared with any third parties.

4. Cookies and Embedded Content

 

    • We use cookies to manage user sessions and preferences. Cookies may be set for login, display preferences, and content editing.

    • Our app and website may include embedded content (e.g., videos, images, articles) from third-party websites. These sites may collect data as if you visited them directly.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Your Rights and Choices

 

    • You can request access, correction, or deletion of your personal information at any time by contacting us.

    • You may opt out of certain data collection features through your device settings, but this may affect core functionality of the app.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at support@fleetsmarts.net.

 

 

SMS Terms & Conditions

By signing up or subscribing to FleetSmarts SMS services, you agree to receive text messages from us. FleetSmarts will send SMS messages to communicate with customers about project statuses and enhance overall customer experience. For HELP, please contact us at (801) 555-1234. To opt-out of receiving messages, reply with “STOP” at any time. Message frequency may vary. Standard message and data rates may apply.

  1. Text / SMS Marketing
    If you choose to opt in to SMS communications from FleetSmarts, you will receive text messages at the mobile number you provide.

  2. Frequency of Messages
    Message frequency may vary based on your orders, account activity, and ongoing promotions. You will receive messages relevant to your transactions and occasional promotional updates.

  3. Opt-Out and Support Options
    You may opt out of receiving text messages at any time by texting “STOP”. Upon receipt of your opt-out request, you will be unsubscribed and will no longer receive text messages from us. A confirmation message will be sent. To re-subscribe, text “START”. For help, text “HELP” or contact us at support@fleetsmarts.net.

  4. Wireless Carrier Rates and Services
    Wireless carrier message and data rates may apply. Wireless carriers are not liable for delayed or undelivered messages.

  5. Confidentiality
    We will maintain the confidentiality of your mobile number. Your number will not be shared with third parties for their own marketing purposes. It may be shared with service providers assisting in SMS delivery, who use it solely for that purpose under confidentiality agreements.