- Must disclose to Fleetsmarts if you are submitting a load for funding if there is any dispute by the broker that would cause them not to pay (claims, damages, count disputes, theft, late fees, other service failures).

- Must alert Fleetsmarts if there is a ever some sort of dispute (claims, damages, count disputes, theft, late fees, other service failures) on a load with a broker that might affect Fleetsmarts' ability to collect.

- Must abide by all contractual commitments.

- It is a good practice to keep your concentration level with all customers under 30%

- It is a good practice when doing business with Total Quality Logistics (TQL) to wait until loads are paid prior to doing more loads.

- Fuel at least 80% of the time at the major truck stops. 

- Must pay for products and services at the pre-determined time.